Dear Customer:

Thank you for choosing 3-D Polymers. The purpose of this letter is to set forth our terms of sale. Any orders you have, and will, place with us, shall constitute your agreement to abide by these terms.

All claims of damaged or non-conforming goods must be made within 10 business days of receipt of goods, or are waived. No merchandise will be accepted by 3-D Polymers after 60 days of claim. No merchandise may be returned to 3-D Polymers without its prior consent and 3-D Polymers Return Merchandise Number.

Prior to issuing a Return Merchandise Number, product shall be deemed to have been made at 3-D Polymers. Upon return, 3-D Polymers may also examine and determine If said parts actually meet the 10/60 day policies. If it is determined that they do not, no funds shall be returned to said customer.

Thank you for allowing 3-D Polymers to serve you. We look forward to a long and prosperous relationship with you and your company.

Best Regards,

3-D Polymers, Inc.